The Mac Shack
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THE MAC SHACK

ATTENTION: Please read carefully

We are accepting walk-ins for all service at this time, you will be quoted a turn around at check in, or you may call to check if you'd like. 

At this time we are only offering same day on a select range of repairs accompanied with an appointment such as:
Select laptop battery replacements, iOS restores, iPhone Batteries, iPhone displays, and iPhone rear cameras (not lens damage).
If you're getting your screen fixed make sure to ask about our in house screen protectors professionally installed by a trained technician! 


If you would like us to attempt a same day repair for one of the above issues please make an appointment at
 https://getsupport.apple.com/
Be advised, if no appointments are available we are likely fully booked and you must wait for new appointments to be posted or check daily for cancellations.
Most same day repairs can be completed in 2-4hr, however we do not guarantee completion prior to 5:30pm. We do not offer 'while you wait' service. 

Not all repairs can be completed in a same day turn around time. Some repairs must be mailed to an Apple depot for repair. 

We cannot check in devices with "Find My" enabled, we are unable to help you in store or over the phone with Find My or Apple ID/Password issues.
We require that you disable "Find My" on the device locally or through iCloud.com.
​Instructions can be found at https://support.apple.com/en-us/HT208987. You may also call 1-800-MY-APPLE for assistance.


We are not offering ANY over the counter support, and are extremely limiting support over the phone to keep our lines open for those in need of hardware repair. If you need software support and troubleshooting please call 1-800-MY-APPLE. 
​

Be advised, we are loosely quoting all repair times due to shipping delays, and we also can not guarantee any same day service.
We will do our best to complete your repair in a timely manner. However, we are working with extra restrictions and procedures and limited staff.
Please be patient, we will help you to the best of our ability during these difficult times.

We are following all guidelines to comply with social distancing,
including usage of PPE and sanitization of devices prior to and post repair. 
Make Appointment
"Find My" Instructions
Apple Support
Frequent Questions

Apple Authorized ​​Service Provider and Dealer

We are authorized to service all in or out of warranty Apple products.
​We also sell New and Refurbished Apple Products.

​We perform most repairs in house with Apple original parts.
For repairs that cannot be performed in house we can mail your device to Apple for complete repair. 

Contact Information:

Phone: 
Fort collins: 970-472-6227
Hours:
Tuesday thru Friday - 10:00 am to 6:00 pm
Saturday - 12pm - 4pm
​Sunday - Closed
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