WE ARE OPEN,
SPECIAL CHECK IN PROCEDURES REQUIRED
PLEASE READ BELOW IF YOU INTEND TO COME IN.
What's happening at The Mac Shack? |
ATTENTION: WE ARE OPEN
If you come to our store, the door will be locked.
Appointment and call ahead required. Read below.
If you need to come in to have your computer serviced, we are requiring that you make an appointment online on the Apple appointment scheduler at support.apple.com/repair and then call to confirm your issue so that we can let you know if we are able to help you, as well as to collect any information needed for the repair ahead of time to shorten in person interaction to ONLY signing paperwork and making payments.
If no appointments are available, please call, and we will do our best to fit you in even if you just need to purchase an item.
We are not offering ANY over the counter support, and are extremely limiting support over the phone to keep our lines open for those in need of hardware repair. If you need software support and troubleshooting please call 1-800-MY-APPLE.
We are accepting larger than usual over the phone payments, and are offering Paypal invoices for those outside that range. We are still taking in person payment, and are doing our best to keep the counter and point of sale sanitized between interactions.
Be advised, we are loosely quoting all repair times due to shipping delays, and we also can not guarantee any same day service.
We will do our best to complete your repair in a timely manner. However, we are working under extreme conditions,
and have had voluntary staff reduction as well, so please be patient, we will help you to the best of our ability during these difficult times.
Furthermore, with a "stay-in-home" order in effect we are advising that unless your device is crucial to your work from home, or essential in another manner that you do not check it in at this time.
We are fortunate to be an essential business at this time and continue offering support in any way we can.
We are following all guidelines to comply with social distancing,
including usage of PPE and sanitization of devices prior to and post repair.
If you come to our store, the door will be locked.
Appointment and call ahead required. Read below.
If you need to come in to have your computer serviced, we are requiring that you make an appointment online on the Apple appointment scheduler at support.apple.com/repair and then call to confirm your issue so that we can let you know if we are able to help you, as well as to collect any information needed for the repair ahead of time to shorten in person interaction to ONLY signing paperwork and making payments.
If no appointments are available, please call, and we will do our best to fit you in even if you just need to purchase an item.
We are not offering ANY over the counter support, and are extremely limiting support over the phone to keep our lines open for those in need of hardware repair. If you need software support and troubleshooting please call 1-800-MY-APPLE.
We are accepting larger than usual over the phone payments, and are offering Paypal invoices for those outside that range. We are still taking in person payment, and are doing our best to keep the counter and point of sale sanitized between interactions.
Be advised, we are loosely quoting all repair times due to shipping delays, and we also can not guarantee any same day service.
We will do our best to complete your repair in a timely manner. However, we are working under extreme conditions,
and have had voluntary staff reduction as well, so please be patient, we will help you to the best of our ability during these difficult times.
Furthermore, with a "stay-in-home" order in effect we are advising that unless your device is crucial to your work from home, or essential in another manner that you do not check it in at this time.
We are fortunate to be an essential business at this time and continue offering support in any way we can.
We are following all guidelines to comply with social distancing,
including usage of PPE and sanitization of devices prior to and post repair.
Apple Authorized Service Provider
We are authorized to service all in warranty Apple products.
We can perform most repairs in house with Apple original parts.
For repairs that can't be performed in house we can mail your device to Apple for complete repair.
We can perform most repairs in house with Apple original parts.
For repairs that can't be performed in house we can mail your device to Apple for complete repair.
Out of warranty, vintage or obsolete?
Don't have warranty? Don't worry.
We also work on out of warranty, vintage and obsolete devices.
We also work on out of warranty, vintage and obsolete devices.
We carry several great accessories for your Apple products!
Contact Information
|
Phone
Boulder: 303-443-2899 Fort collins: 970-472-6227 |
Hours
Monday thru Friday - 10:00 am to 6:00 pm Saturday - Closed temporarily Sunday - Closed |
