ATTENTION: WE ARE OPEN
If you come to our store, the door will be locked.
Appointment and call ahead required. Read below.
If you come to our store, the door will be locked.
Appointment and call ahead required. Read below.
At this time we are only offering service to those who make an appointment ahead of time at https://getsupport.apple.com/
Be advised, if no appointments are available we are likely fully booked and you must wait for new appointments to be posted or check daily for cancellations.
No device can be checked in with "Find My" enabled, and we cannot help you in store or over the phone to disable that.
We require that you disable that on the device locally or through iCloud.com.
Instructions can be found at https://support.apple.com/en-us/HT208987. You may also call 1-800-MY-APPLE for assistance with that.
We are not offering ANY over the counter support, and are extremely limiting support over the phone to keep our lines open for those in need of hardware repair. If you need software support and troubleshooting please call 1-800-MY-APPLE.
Once you've created an appointment, you will be sent an email with further instructions to prepare for your appointment as well as guidelines for your visit.
For the safety of our staff and other customers we require that you wear a mask, or face covering during your visit.
We ask that you maintain a minimum 6ft distance from the staff and other customers unless otherwise requested.
We ask that only the appointment holder enter the store, friends and family must wait outside.
Be advised, we are loosely quoting all repair times due to shipping delays, and we also can not guarantee any same day service.
We will do our best to complete your repair in a timely manner. However, we are working under extreme conditions,
and have had voluntary staff reduction as well, so please be patient, we will help you to the best of our ability during these difficult times.
With the "stay-in-home" order in effect we are advising that unless your device is crucial to your work from home, or essential in another manner that you do not check it in at this time. We reserve the right to decline service for any reason.
We are fortunate to be an essential business at this time and continue offering support in any way we can.
We are following all guidelines to comply with social distancing,
including usage of PPE and sanitization of devices prior to and post repair.
Be advised, if no appointments are available we are likely fully booked and you must wait for new appointments to be posted or check daily for cancellations.
No device can be checked in with "Find My" enabled, and we cannot help you in store or over the phone to disable that.
We require that you disable that on the device locally or through iCloud.com.
Instructions can be found at https://support.apple.com/en-us/HT208987. You may also call 1-800-MY-APPLE for assistance with that.
We are not offering ANY over the counter support, and are extremely limiting support over the phone to keep our lines open for those in need of hardware repair. If you need software support and troubleshooting please call 1-800-MY-APPLE.
Once you've created an appointment, you will be sent an email with further instructions to prepare for your appointment as well as guidelines for your visit.
For the safety of our staff and other customers we require that you wear a mask, or face covering during your visit.
We ask that you maintain a minimum 6ft distance from the staff and other customers unless otherwise requested.
We ask that only the appointment holder enter the store, friends and family must wait outside.
Be advised, we are loosely quoting all repair times due to shipping delays, and we also can not guarantee any same day service.
We will do our best to complete your repair in a timely manner. However, we are working under extreme conditions,
and have had voluntary staff reduction as well, so please be patient, we will help you to the best of our ability during these difficult times.
With the "stay-in-home" order in effect we are advising that unless your device is crucial to your work from home, or essential in another manner that you do not check it in at this time. We reserve the right to decline service for any reason.
We are fortunate to be an essential business at this time and continue offering support in any way we can.
We are following all guidelines to comply with social distancing,
including usage of PPE and sanitization of devices prior to and post repair.
Apple Authorized Service Provider
We are authorized to service all in warranty Apple products.
We can perform most repairs in house with Apple original parts.
For repairs that can't be performed in house we can mail your device to Apple for complete repair.
We can perform most repairs in house with Apple original parts.
For repairs that can't be performed in house we can mail your device to Apple for complete repair.
Contact Information:
|
Phone:
Boulder: 303-443-2899 Fort collins: 970-472-6227 |
Hours:
Monday thru Friday - 10:00 am to 6:00 pm Saturday - Closed temporarily Sunday - Closed |
