ATTENTION: WE ARE OPEN
We are accepting walk-ins for all service at this time, you will be quoted a turn around at check in, or you may call to check if you'd like.
We are limiting the amount of customers in the showroom at this time, you may be asked to wait outside if 2 or more people are already being helped.
At this time we are only offering SAME DAY service to those who make an appointment ahead of time at https://getsupport.apple.com/
Be advised, if no appointments are available we are likely fully booked and you must wait for new appointments to be posted or check daily for cancellations.
Most same day repairs can be completed in 2-4hr, however we do not guarantee completion prior to 5:30pm. We do not offer 'while you wait' service.
Not all repairs can be completed in a same day turn around time. Some repairs must be mailed to an Apple depot for repair.
No device can be checked in with "Find My" enabled, and we cannot help you in store or over the phone to disable that.
We require that you disable that on the device locally or through iCloud.com.
Instructions can be found at https://support.apple.com/en-us/HT208987. You may also call 1-800-MY-APPLE for assistance with that.
We are not offering ANY over the counter support, and are extremely limiting support over the phone to keep our lines open for those in need of hardware repair. If you need software support and troubleshooting please call 1-800-MY-APPLE.
For the safety of our staff and other customers we require that you wear a mask, or face covering during your visit.
We ask that you maintain a minimum 6ft distance from the staff and other customers unless otherwise requested.
We ask that only the customer checking in the device enter, friends and family must wait outside.
Be advised, we are loosely quoting all repair times due to shipping delays, and we also can not guarantee any same day service.
We will do our best to complete your repair in a timely manner. However, we are working with extra restrictions and procedures.
Please be patient, we will help you to the best of our ability during these difficult times.
We are following all guidelines to comply with social distancing,
including usage of PPE and sanitization of devices prior to and post repair.
We are limiting the amount of customers in the showroom at this time, you may be asked to wait outside if 2 or more people are already being helped.
At this time we are only offering SAME DAY service to those who make an appointment ahead of time at https://getsupport.apple.com/
Be advised, if no appointments are available we are likely fully booked and you must wait for new appointments to be posted or check daily for cancellations.
Most same day repairs can be completed in 2-4hr, however we do not guarantee completion prior to 5:30pm. We do not offer 'while you wait' service.
Not all repairs can be completed in a same day turn around time. Some repairs must be mailed to an Apple depot for repair.
No device can be checked in with "Find My" enabled, and we cannot help you in store or over the phone to disable that.
We require that you disable that on the device locally or through iCloud.com.
Instructions can be found at https://support.apple.com/en-us/HT208987. You may also call 1-800-MY-APPLE for assistance with that.
We are not offering ANY over the counter support, and are extremely limiting support over the phone to keep our lines open for those in need of hardware repair. If you need software support and troubleshooting please call 1-800-MY-APPLE.
For the safety of our staff and other customers we require that you wear a mask, or face covering during your visit.
We ask that you maintain a minimum 6ft distance from the staff and other customers unless otherwise requested.
We ask that only the customer checking in the device enter, friends and family must wait outside.
Be advised, we are loosely quoting all repair times due to shipping delays, and we also can not guarantee any same day service.
We will do our best to complete your repair in a timely manner. However, we are working with extra restrictions and procedures.
Please be patient, we will help you to the best of our ability during these difficult times.
We are following all guidelines to comply with social distancing,
including usage of PPE and sanitization of devices prior to and post repair.
Apple Authorized Service Provider
We are authorized to service all in warranty Apple products.
We can perform most repairs in house with Apple original parts.
For repairs that can't be performed in house we can mail your device to Apple for complete repair.
We can perform most repairs in house with Apple original parts.
For repairs that can't be performed in house we can mail your device to Apple for complete repair.
Contact Information:
|
Phone:
Boulder: 303-443-2899 Fort collins: 970-472-6227 |
Hours:
Monday thru Friday - 10:00 am to 6:00 pm Saturday - Closed temporarily Sunday - Closed |
