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      Customer Testimonials
You're so conscientious!! THANKS!! I've been struggling with this problem all day. I just got off the phone with Comcast . As you correctly pointed out, I needed to switch to a different port. Now that I've made those changes it's working. Of all the people I've spoken with today -- you're the only one that was willing to take the time to get the big picture and make a variety of helpful suggestions. The Mac Shack is lucky to have you and I feel fortunate that you answered my call. I REMAIN YOUR STEADFASTLY LOYAL CUSTOMER!! Rayma A little story for you. My fourth generation ipod got the sick face about a week or two ago. I brought it into a repair shop to have them take a look. I was told that they would charge 60 dollars for labor, plus either 60 dollars for a new hard drive or 100 for a logic board (the two probable sources of the problem, apparently). A diagnostic alone was 25 dollars. I was looking at a potential charge of 160 dollars to fix my ipod! I brought the same ipod into The Mac Shack, and after a few jokes, CJ told me that he would fix my ipod free of charge. Three minutes later, I was out the door with a fixed ipod (at no charge). Thanks for your friendly service and candor. I will be sure to recommend you guys to any friend with an Apple issue in the future. Thanks a bunch. Greg Daily Camera Success Stories March 2007
Rob Ramey, a longtime customer and Mac user, said The Mac Shack is his "absolute fisrt resource" when it comes to purchasing and servicing his computers. He aslo said they offer some great deals, sometimes the best he can find anywhere around. "They are always there for me - I'd much rather got to them than the Apple store," said Ramey. "Really, there's nothing else like them." Rob Ramey - Valued Customer since 2000 My life is better because of the Mac Shack. My life was gray and dull for what seemed like an eternity until you guys brought the passion back. You fixed my ipod (a constant companion). For free (!). Its funeral had already been planned - my wife had already gotten me a gift card at the Apple store for its replacement. Thank you - I will be sure to spread the good word. And you certainly have all of my future business. Brad |
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